Privacy Policy

Introduction

At TLD Turlock Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

We are committed to being transparent about our data practices and giving you control over your information. If you have any questions or concerns about this policy, please contact us using the information provided at the end of this page.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you contact us for a quote, schedule a service, or communicate with us. This may include your name, email address, phone number, home address, and details about your project. We also collect information you provide in forms, emails, or phone calls.

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This includes your IP address, browser type, operating system, pages you view, and the date and time of your visit. We use cookies and similar technologies to collect this information and improve your experience on our site.

How We Use Your Information

We use the information we collect for several purposes, including:

• Providing you with quotes, estimates, and information about our services
• Scheduling and completing your deck construction or repair project
• Communicating with you about your project, including updates and changes
• Processing payments and managing billing
• Responding to your questions, comments, and requests
• Improving our website and services based on your feedback and usage patterns
• Sending you promotional materials and special offers, if you have opted in to receive them
• Complying with legal obligations and protecting our rights

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who help us operate our business, such as payment processors, scheduling tools, and email service providers. These vendors are required to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If TLD Turlock Deck Builder is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control or disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

We may also use third-party analytics tools, such as Google Analytics, to collect information about website traffic and user behavior. These tools help us improve our website and marketing efforts.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your login credentials and account information confidential. If you believe your information has been compromised, please contact us immediately.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to certain exceptions
• The right to opt out of receiving promotional communications from us
• The right to restrict or object to certain uses of your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information as quickly as possible.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by TLD Turlock Deck Builder. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TLD Turlock Deck Builder
1128 E Marshall St, Turlock, CA 95380
Phone: (209) 638-0297
Email: hi@turlockdecks.com